Outdoor Signs America Frequently Asked Questions (FAQs) for Portable and Directional Signs
 
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Frequently Asked Questions

Can I purchase a sign without the arrow bar & tip?
What is the warranty on the flashing arrow sign?
Where are the letters, arrow tip & stand?

How do I make the sign not flash?
Why is the UL Listing important?

Why is the Electronic Ballast Important?

Why Do Acrylic Letters make a difference?

 

 

 
 
Can I purchase a sign without the arrow bar & tip?
Yes. You can purchase signs with bar and arrow tip, with bar only, or without the arrow bar and tip online from this site, or directly from the manufacturer.
What is the warranty on the flashing arrow sign?
The arrow sign is warranted against part failure and workmanship (excluding bulbs and lamps) for 180 days. The Ballast is warranted for 2 years.
Where are the letters, arrow tip & stand?
Unplug the sign. Remove the end panel with the label that says to remove and slide out the fiberglass face. The tip, letters, lens covers, stand, legs, bolts and instruction sheet are inside the sign.
How do I make the sign not flash?
  1. Unplug the sign.
  2. Locate and remove 6 screws attaching the tip to the bar.
  3. Gently pull the tip away from the sign.
  4. Remove the screw on the top of the bar that holds the flasher unit. The flasher is just inside the bar where the tip connects. Remove the flasher unit from the sign.
  5. Cut all the wires going to the flasher unit.
  6. Strip back the insulation 1/2 inch from both ends of the cut wires.
  7. Wire nut the black, red and yellow wires together with a twist connector.
  8. Wire nut the white wires together with a twist connector.
  9. Tape around each twist connector down to the wires with electrical tape.
  10. Repeat steps 7 -10 for the wires attached to the flasher unit.
  11. Re-install the flasher unit with the same screw previously removed.
  12. Replace the tip on the bar using the 6 screws previously removed.
  13. Plug in the sign.

Why is the U.L. Listing important?

  1. The U.L. Listing meets all outdoor electrical requirements to provide for your safety. Make sure that any outdoor portable sign you buy is U.L. approved. All electric outdoor signs that are U.L. approved will have the U.L. sticker and control number on the sign.

Why is the Electronic Ballast Important ?

  1. The Electronic Ballast will save you 15% on energy use compared to the conventional ballast.
  2. The Electronic Ballast will extend the life of your fluorescent bulbs.

Why do Acrylic Letters make a difference ?

  1. Acrylic Letters will not yellow.
  2. Acrylic Letters will not become brittle and break. 

     

       

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